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Tax-Free Shopping Information

Tax Free Guide
  • Tax-Free Eligible: ◯ (YES)
  • Who Qualifies:Non-residents staying in Japan for less than 6 months (e.g., foreign travelers or Japanese citizens temporarily returning to Japan under specific conditions).
  • Eligible Products & Purchase Amount: Tax exemption applies when the total value of eligible items purchased at the same store on the same day exceeds $‌34.00 (excluding tax).
  • What You Need:The buyer’s original passport with a valid entry stamp (photocopies not accepted).
  • How to Apply: Please present your passport at checkout and inform the staff that you would like to apply for a tax exemption.

Payment & In-Store Services

Credit card payment
  • Credit & Debit Cards:
    We accept all major 6 brands plus UnionPay.
QR code payment E-Money
  • QR Code Payments:
    We support a wide range of major services, including PayPay, Rakuten Pay, and d-Barai.
  • E-Money:iD / QUICPay / Rakuten Edy / WAON / nanaco.
  • Transit IC Cards:We support major nationwide brands such as Suica, PASMO, ICOCA, and more.
  • Item Reservation:We accept holds for up to 3 days.
  • Gift Wrapping:Available in both free and paid options depending on the occasion.
  • Multilingual Support:
    A native English-speaking staff member is usually on-site. When unavailable, translation app ensure smooth communication.
  • STORE INFORMATION

    Address
    604-8044
    1F DECO3 Gokomachi square 416-5 Dainichicho, Nakagyo-ku, Kyoto-shi, Kyoto, Japan
    Business Hours:
    12:00 – 20:00 (JST)
    Closed
    Open year-round (except New Year holidays and occasional closures)
    ※Temporary closures will be announced on our website and social media
    Phone:
    +81(0)75-708-3919

FAQ| Frequently Asked Questions

Q. Can I return or exchange an item?

A. A. Items purchased in-store cannot be returned or exchanged due to customer preference.
For purchases made via our online store, separate policies apply—please refer to the pageabove for details.

Q. Can I try on items in the store?

A. Yes, of course. Please feel free to ask our staff if there’s an item you’d like to try on.
Please note: for hygiene reasons, we do not allow try-ons of underwear, socks, piercings, and other select items. Thank you for your understanding.

Q. How can I check if a product is in stock?

A. For online purchases, stock availability by size and color is shown on each product page.
For in-store stock, please contact our staff directly for assistance.

How can I get notified about new arrivals?

A. By registering as a member and subscribing to our newsletter, you’ll receive early access to new arrivals and exclusive event information. We also send updates via our official LINE account and regularly post on our official Instagram and other social media platforms.

Q. Do I need to be a member to use the tax-free service?

A. No, tax-free shopping is available even without membership registration.
However, by becoming a member, you can enjoy benefits such as earning points for online purchases and accessing members-only promotions.

BRAND LIST

Store Info.

  • FASCINATE_THE R

    FASCINATE _ THE R

    1F Jines Building 1-5-25 Nishishinsaibashi, Chuo-ku, Osaka-shi, Osaka 542-0086, Japan
    Weekdays:(JST) / Weekends & Holidays: (JST)

    FASCINATE _ THE R is a men's select shop located just off Osaka's Shinsaibashi Station. FASCINATE | The R | ANNASTESIA, which used to be a select shop with different genres, has been combined and reopened in January 2023. In addition to apparel, we also have many other items from over 40 brands, including shoes, bags, jewellery, perfumes and room fragrances.

    More info
  • FASCINATE_KYOTO

    FASCINATE _ KYOTO

    1F DECO3 Gokomachi square 416-5 Dainichicho, Nakagyo-ku, Kyoto-shi, Kyoto 604-8044, Japan
    (JST)

    FASCINATE _ KYOTO is a select shop located right next to Kyoto's Hankyu-Kawaramachi Station. The location is in the city, but the shop is nestled in an alley with a Japanese garden in the courtyard, it is a space where you can relax and shop away from the hustle and bustle of the city. From famous brands such as Maison Margiela to up-and-coming domestic brands, our limitless selection allows customers of all ages to enjoy shopping.

    More info
  • FASCINATE_ANNEX

    FASCINATE _ ANNEX

    1F Tanigawa Building 1-4-12 Nishishinsaibashi, Chuo-ku, Osaka-shi, Osaka 542-0086, Japan
    (JST)

    Located just across from the men's select shop "FASCINATE _ THE R" near Osaka's Shinsaibashi Station is the sneaker select shop "FASCINATE _ ANNEX". Featuring a selection ranging from designer brands like Maison MIHARA YASUHIRO, KAMIYA, and PIERRE HARDY to sports brands such as ASICS and adidas Originals, our store offers a wide range of products for both men and women to enjoy shopping, regardless of age or gender.

    More info

Available at the Following Stores / Contact Information

The items available at the following locations:
FASCINATE_THE R (Osaka Shinsaibashi)
FASCINATE_ANNEX (Osaka Shinsaibashi)
FASCINATE_KYOTO
If you're unsure about sizing, please feel free to ask our in-store staff for assistance.

Consult via LINE

You can also contact each store directly through their official LINE accounts. Feel free to reach out with any questions.
*Please note that messages sent outside of business hours will be responded to on the next business day.
(Reception hours: 11:00–20:00)