FASCINATE

Site usage

These terms of use of Fascinate online store (the “Terms of Use”) have been established with respect to the products and services provided through "" (the “Site”) operated by (the “Company”).
By browsing, purchasing, or otherwise using the Site for any product or service, you agree to be bound by these Terms of Use, Privacy Policy, and other terms and conditions.

The Terms of Use shall be effective in and governed by the Japanese language. If a translation is provided, you agree that the translation is for your convenience only (except as required by applicable law).

If the shipping address of the products or the destination of the services is outside of Japan, the "Terms of Sale" of Global-e, which is affiliated with the Company, are applicable to the relationship between the Company and the Users.
Please refer to the "TERMS OF SALE" of Global-e for details.

Scope and Changes of the Terms of Use

• The Terms of Use apply to the Site and the Users (as defined herein) with respect to the provision and use of the Site.
• The Site reserves the right to change the Terms of Use without obtaining the prior consent of the User.

The "User"

The "User" is any person who browses, purchases, or otherwise uses the Site. Constitutes acceptance by the User of the Terms of Use, when Use of the Site.

User Registration

1. User Registration
   *Please refer to our Privacy Policy regarding the handling of personal information.

   1-1

   When using the Site for the first time and purchasing products on the Site, the User is required to register as a member. The User shall apply for membership registration in accordance with the method designated by the Site from the membership registration page.

   1-2

   If a minor (at the time of purchase) wishes to purchase a product, User registration and order must be completed by a parent or guardian with the approval of the parent or guardian.

   1-3

   When the Site accepts the membership registration for the application described in 1-1, it shall do so by sending a registration confirmation email, or in the case of a telephone order, upon completion of the necessary membership registration process at the Company.

   1-4

   The registered email address and password may only be used by the User themselves, and may not be transferred or lent to anyone else. Any indication of intent made to the company using the email address/password shall be deemed to be a valid indication of intent by the member to whom the email address/password applies, and the member shall be responsible for all payments, etc. arising therefrom.

   1-5

   If it is found that the applicant's membership registration has been cancelled in the past due to violation of these Terms of Use, or if the applicant's application contains or may contain false information, or if the Site otherwise deems it inappropriate to approve the application for membership, the Site will not approve the application.

2. ID and Password Management

   2-1

   The User shall be responsible for managing their own email address and password.

   2-2

   The User shall not transfer, lend, or disclose their email address and password to any third party.

   2-3

   The User shall be responsible for any damages resulting from improper management of their email address or password, errors in use, or use by a third party.

   2-4

   The User shall immediately notify the Site of any unauthorized use of their email address and password by a third party.

   2-5

   The User shall be aware of the risk of leakage, etc. associated with the transmission of credit card numbers when using the Site, and shall do so at their own risk.

3. Suspension of provision of the Site, cancellation of User registration
   The Site reserves the right to suspend the provision of the Site and services or terminate a User's registration without prior notice to the User if any of the following apply to the User.

   3-1

   If it is known that the member's registration has been cancelled in the past due to violation of these Terms of Use or other reasons.

   3-2

   In the event of a delay or other default in the performance of payment of fees or other obligations related to the Site.

   3-3

   In the event that the User commits any of the prohibited acts set forth in "Prohibited Items and Indemnification".

   3-4

   Any other violation of these Terms of Use.

4. Withdrawal Agreement

   4-1

   If the User wishes to cancel their membership, the User shall apply for cancellation of membership in accordance with the method specified by the Site.

   4-2

   If the User unsubscribes, the Site will stop using the User's personal information, and the Site will not send mail magazines, direct mail, etc. to the User.

   4-3

   The Site may retain the User's information for a certain period of time after the User has unsubscribed from the Site.

   4-4

   Even if the User has cancelled their membership, we will still deliver any products that have been ordered but not yet received. An email will also be sent with the delivery instructions.

   4-5

   If the User cancels their membership, the User will no longer be able to view their order history and other information.

   4-6

   If the User cancels their membership, all points and coins held by the User will be forfeited.

5. Prohibition of transfer of rights and obligations, etc.
   Except with the prior written consent of the Site, the User may not assign, succeed, grant security over, or otherwise dispose of all or part of their claims, obligations, rights, duties, and contractual status arising in connection with these Terms of Use or the Site to any third party.
6. Prohibited Items and Indemnification
   The User shall not engage in any of the following acts.

   (1)

   Making a false registration application when registering as a member.

   (2)

   Actions that interfere with or may interfere with the operation of the Site.

   (3)

   Use of the Site through unauthorized use of a credit card.

   (4)

   Unauthorized use of email addresses and passwords.

   (5)

   Actions that cause or may cause annoyance, disadvantage, or damage to other Users, third parties, or the Site.

   (6)

   Infringing or threatening to infringe the trademark, copyright, privacy or other rights of other Users, third parties or the Site.

   (7)

   Acts that are or may be offensive to public order and morals or violate other laws and regulations.

   (8)

   Multiple membership registrations by the same User.

   (9)

   Any other acts that the Site deems inappropriate.

   Violation of the prohibited acts is not only a mere breach of etiquette, but also a violation of the provisions of the Penal Code, the Unauthorized Computer Access Prohibition Law, the Trademark Law, the Copyright Law, and the Civil and Commercial Code, and is subject to criminal liability and civil liability for damages.

7. Exclusion of Anti-Social Forces

   7-1

   The User represents and warrants to the Company that.

   • (1) The User is not part of the Anti-Social Forces, etc. and will not fall under the category in the future.
   • (2) The User does not have, and will not have in the future, any of the following relationships: (i) Relationship in which antisocial forces control management. (ii) Relationship in which antisocial forces are substantially involved in management. (iii) Relationship in which antisocial forces take advantage of the company for their own or a third party's illicit gain or to cause damage to a third party, etc. (iv) Relationship in which the company provides funds or favors to antisocial forces, etc. (v) Any other socially reprehensible relationship with antisocial forces, in which a director, officer, etc., or person substantially involved in the management of the company is involved.
   • (3) Not to engage in, either by yourself or through a third party, violent demands, unreasonable demands that exceed legal responsibility, threatening behavior or the use of violence in relation to transactions, spreading rumors, using fraudulent means or violence to damage the Company's credibility or interfere with the Company's business, or other acts equivalent thereto.

   7-2

   If the User violates Section 7-1, the Company may, without any notice or warning to the User, cancel the User's registration, terminate the contract, or take any other measures that the Company deems necessary.

   7-3

   Any user who violates Section 7-1 shall compensate the Company for any damages caused by or in connection with such violation.

Ordering and Purchasing products

1. The order (domestic delivery)

   1-1

   The User may use the Site to order and purchase products.

   1-2

   If the User wishes to purchase a product, the User shall apply for the purchase of the product in accordance with the method specified by the Site.

   1-3

   Orders placed using a member's registered email address and password will be considered valid orders by the member corresponding to this email address and password, regardless of the reason.

   1-4

   An order that is verified by telephone order shall be considered a valid order by the User concerned, regardless of the reason.

   1-5

   The Site shall not be liable for failure to accept the User's order due to Internet failure or any other cause not attributable to the Company.

   1-6

   Once the User has applied to purchase a product, the User may cancel the application in the manner prescribed by the Site.
   *Please refer to the "Cancellation & Change" on User Guide for details.

   1-7

   In the event that the User fails to pay for the product by the time specified by the Site, the User shall pay to the Site a late payment penalty at the rate of 14.6% per annum. In the event of a malicious refusal to accept an order, the User shall pay a cancellation fee of 30% of the order price.

   1-8

   In the event that the User fails to pay for the product by the time specified by the Site, the Site may cancel the purchase agreement without any notice. Even if the Site cancels the sales contract, the Site may demand compensation from the User for any damages incurred by the Site.

   1-9

   Deposits paid at the time of reserving a product or placing a product on hold for a certain period of time are non-refundable under any circumstances.

2. The order (International Shipping)

   Please refer to the "TERMS OF SALE" of Global-e for details.

3. Formation of a contract
   

   3-1

   A sales contract for the relevant products, etc. is considered to be concluded between the User and the Site when the Site sends an email to the User confirming its acceptance of the application as described in the preceding paragraph.

   3-2

   In the case of a telephone order, the sales contract for the products ordered is considered to be concluded when the Company completes the order processing for the User's order.

Notwithstanding the above, however, orders or shipments may be canceled in the following cases:
- If the delivery address is a P.O. Box, forwarding service, etc.
- In the event that a product price or other information on the Site is incorrectly displayed due to a system failure or other reason.
- In the event that an item is out of stock.
- Any other cases in which the Site deems it inappropriate.

Product prices and Payment methods

1. Price Information (domestic delivery)

   1-1

   All prices displayed on the Site include tax.

   1-2

   If incorrect pricing information is displayed on the Site, adjust the price as follows.

   • (1)If the suggested retail price on the Site is lower than the price displayed on the Site, we will charge you the lower suggested retail price.
   • (2)If the suggested retail price of the product is higher than the price displayed on the Site, the Site will contact the User and inform them of the suggested retail price of the product again prior to shipment from the Site, and either confirm the order or cancel the order at the User's request.

   1-3

   The amount to be paid for the purchase of a product is the total of the purchase price of the product and consumption tax (hereinafter referred to as the "Product Purchase Price").

2. Price Information (International Shipping)

   Please refer to the "TERMS OF SALE" of Global-e for details.

3. Payment Method (domestic delivery)
   *Please refer to the "Payment Method" on User Guide for details.
   The User shall do so by the means selected by the User from among the means specified by the Site.

   Credit card

   Gift certificates, coupons, various types of points and coins

   Collect on Delivery

   Deferred payment with Yamato

   PayPay

   d payment

   Amazon Pay

   When using PayPay , d payment your order will be automatically cancelled if payment is not made by the following deadline.
   
   In the case of Express delivery and Postal delivery
   - For orders placed before 13:59 (JST), payment is due by 14:00 (JST) on the day of the order.
   - For orders placed after 14:00 (JST), payment is due by 14:00 (JST) the day after the order date.
   
   In the case of Standard delivery and Date/time specified delivery
   - Payment is due by 14:00 (JST) the day after the order date.
   
   Gift certificates, coupons, and coins may only be used at the Site to the extent, for the duration, and for the period of time specified by the Site.
   In addition, they may not be cashed in under any circumstances.
4. Payment Method (International Shipping)

   Please refer to the "TERMS OF SALE" of Global-e for details.

5. Order Limit
   The maximum purchase limit for each order is set as follows.
   (1) Up to 2000000 JPY (including tax) per order *Up to 55,000 JPY (including tax) for Deferred payment with Yamato
   (2) Up to 10 different types of products per order
   (3) Up to 50 total items per order

Product Delivery

1. Delivery Destination (domestic delivery)
   

   The Site will only deliver products within Japan.

2. Delivery address (International Shipping)
   

   Please refer to the "TERMS OF SALE" of Global-e for details.

3. Delivery days
   Items in stock will normally be delivered within 3 to 5 days after order entry is completed, except in the following cases:

   (1)

   In the event that the User failed to pick up the shipment for their reasons.

   (2)

   In the event of delivery conditions (such as during the mid year or year end gift-giving periods), natural disasters, traffic conditions, weather, etc.

   (3)

   If the number of orders shipped by the company significantly exceeds the initial forecast.

   (4)

   In cases where it takes longer due to the circumstances of the delivery company, such as to remote islands.

   (5)

   In cases where specific provisions are set on the product page.

4. Transfer of ownership
   

   Ownership of all products purchased from the Site shall pass to the User upon delivery of the products from the Site to the shipping carrier, regardless of the payment or shipping method selected by the User.

5. Delivery delay, Undeliverable
   

   The Company shall not be liable for any compensation in the event of delay or failure of delivery due to natural disasters, enactment, amendment, or abolition of laws and regulations, traffic accidents, dispositions based on the exercise of public authority, transportation accidents, labor disputes, or other unavoidable circumstances.

Returns and Refunds

1. Returns (domestic delivery)
   * Please refer to the "Return & Refund" on User Guide for details.
   
   Scope

   (1)

   With the exception of sale items, Returns will not be accepted except in the following cases: unopened and unused items or items tried on only indoors, items with problems or defects, damages during shipping, product defects, incorrect items, or other cases recognized by our site. Additionally, returns from overseas, items with color transfer (cosmetics), stains or discoloration (such as sweat), and odors (such as sweat or tobacco) are not accepted. In the event of a return, the contract may be terminated only if the User returns the product within the period separately determined by the Site after receipt of the product.

   Products cannot be returned except in the case of trouble, defective products, damage during shipping, defects in products, wrong products, or other cases deemed acceptable by the Site. In addition, the return of products from overseas, products with color migration (cosmetics), stains or discoloration (sweat, etc.), or odors (sweat, tobacco, etc.) adhering to the product cannot be returned. In the event of a return, the contract may be terminated only if the User returns the product within the period of time separately determined by Site after receipt of the product.

   (2)

   The User shall return the product in accordance with the method specified in the Site's separate return procedures, etc.

2. Returns (International Shipping)
   
   Scope

   (1)

   Products may not be returned except in the case of trouble, defective products, damage during delivery, defects in products, wrong products, or other cases deemed acceptable by the Site.

   (2)

   The "Terms of Sale" of Global-e, which is affiliated with the Company, are applicable to the relationship between the Company and customers. Please refer to the "TERMS OF SALE" of Global-e for details.

3. Refund (domestic delivery)

   3-1

   Once we receive the item you wish to return and confirm its condition, the department in charge will initiate the refund process sequentially. Depending on the payment method and refund details, the refund will be made via credit card or bank transfer, but it may also be refunded in coins. Please note that it may take more than 20 business days to complete the refund process after the item is returned.

   3-2

   If the credit card closing date has passed, the amount will be deducted once. It may take up to 2 months for reimbursement depending on the credit card company.

   3-3

   The User will be notified by email or other means as soon as the refund has been processed. If you paid by credit card, it may take longer depending on the credit card company's response. No interest will be charged on the amount refunded by the Site.

   3-4

   If there are any points of the Site or Partner Site points to be returned to the User by the Site, they shall be returned to the User in the form of points or by a method determined separately by the Site.

   3-5

   Refunds in coins will be made in the following cases. Coins are valid for an indefinite period of time.

   • - If the refund amount is less than 1,000 JPY (tax included).
   • - If the account information is not yet registered and 90 days have passed from the date of return receipt.
   • - If you do not have a bank account or similar.
   • - In other cases where the refund amount is less than the transfer fee or when a coin refund is deemed appropriate.

4. Refund (International Shipping)
   

   Please refer to the "TERMS OF SALE" of Global-e for details.

Product Description

While we strive to keep the information contained in the Site as accurate and up-to-date as possible, we do not guarantee the accuracy or reliability of the product descriptions or any other content of the Site.

Intellectual property right

1. Copyrights

   1-1

   All content included in the Site (text, graphics, logos, button icons, images, audio clips, downloads in digital format, edited data, software, etc.) are the property of the Site or content providers and are protected by Japanese copyright law and international copyright treaties.

   1-2

   The compilation of all content contained in the Site is the exclusive property of the Site and is protected by Japanese copyright law and international copyright treaties.

   1-3

   All software used on the Site is the property of the Site or the software provider and is protected by Japanese copyright law and international copyright treaties.

   1-4

   If any unauthorized reproduction of information or images provided on the Site is discovered, the Site will immediately take legal action.

2. Trademarks

   2-1

   All trademarks displayed on the Site are trademarks of the Site and may be registered in Japan or other countries.

   2-2

   Graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade names of the Site. Trademarks and trade names on the Site may not be used in a manner that is likely to cause confusion among customers or in any manner that disparages or discredits the Site.

3. Infringement of intellectual property rights
   Any person who believes that them intellectual property rights have been infringed upon by the Site or by any product sold through the Site should contact us () in writing, together with the following information.

   (1)

   Description of the intellectual property rights of the visitor and the User (in the case of registered intellectual property such as trademarks, please also provide the registration number).

   (2)

   Description of the labeling or product in question (please specify if possible).

   (3)

   Addresses, telephone numbers and email addresses of visitors and the User.

   (4)

   Documents with the name and signature of the visitors and the User.

   (5)

   Documents indicating that the visitors and the User are the intellectual property right or its agent.

Disclaimer

1. About the Site

   1-1

   Except as otherwise specified on the Site, the Site makes no warranties of any kind, either express or implied, regarding the operation of the Site or the information, content, materials, products, or other matters contained on the Site. You agree to use the Site at your own risk, and the Site shall not be liable for any direct or indirect damages of any kind should you incur any damages.

   1-2

   The Site shall not be liable for any direct or indirect damages of any kind resulting from the infection of any service included in or offered on the Site, the server, or any email sent from the Site with viruses or other harmful elements.

   1-3

   The Site shall not be liable for any direct or indirect damages of any kind arising out of the use of the Site.

   1-4

   The Site shall be liable for any personal or property damage incurred by the User as a result of products sold by the Site to the User, up to the value of the product purchased by the User, only in the case of gross negligence on the part of the Site.

2. Information management

   2-1

   The Site may, at its discretion, delete comments or other information sent by Users without notice to the User if any of the following items apply.
   (1)The information clearly infringes on the copyright or other rights of the Site or a third party, or is deemed to be defamatory or libelous to the Site or a third party.
   (2)When the Site receives a warning from a third party that the information in question infringes on the copyright or other rights of the third party or is defamatory or libelous to the reputation of the third party.
   (3)When it is found to be in violation of the laws and regulations of Japan or applicable foreign countries.
   (4)When ordered by a government agency or public institution to delete the information based on legal grounds.
   (5)Any other circumstances that are deemed inappropriate for the operation of the Site.

   2-2

   The Site may, at its sole discretion and without notice, deny Users access to all or any part of the Site.

3. Suspension of Service
   In order to keep the Site in good working condition, the Site may suspend all or part of the Site without prior notice to the User in any of the following cases:

   (1)

   When necessary for routine or emergency maintenance of the system.

   (2)

   When system operation becomes difficult due to fire, power failure, sabotage by a third party, etc.

   (3)

   When the Site deems it necessary to suspend the system for other reasons.

4. Other Disclaimers

   4-1

   The Site shall be deemed to have fulfilled its obligation to notify Users by, for example, sending a notification to the email address registered in advance by the User, and shall be deemed to have fulfilled its obligation to deliver products by, for example, delivering products to the address indicated by the User when the product was purchased.

   4-2

   In no event shall the Site be liable for any damages, losses, or disadvantages related to the use of the Site or products purchased or sold on the Site, regardless of the legal cause of action, except as provided in these Terms of Use.

   4-3

   The Site shall not be liable for any damages incurred by the User as a result of the User's inability to use the Site.

   4-4

   The Site shall be exempted from liability by processing the affairs in accordance with the User's registration details.

   4-5

   In no event shall the Site be liable for any damage, loss, or disadvantage arising out of or in connection with the use of the Site, regardless of the cause of action under the law.

   4-6

   In the event that the User causes damage to another User or a third party by using the Site, the User shall settle the matter at their own responsibility and expense, and shall not cause any inconvenience to the Site.

   4-7

   The Site shall be exempted from liability by verifying the identity of the User in the manner designated by the Site when changing the User's password, etc.

   4-8

   The User shall be responsible for all costs associated with the installation of computer equipment and telecommunications equipment necessary to use the Site, as well as telephone charges, LAN and other usage and application fees incurred in order to use the Site.

Governing Law

The use of the Site shall be governed by and construed in accordance with the laws of Japan with respect to any dispute of any kind that may arise between the User and the Site or any of its affiliates.

Concurrent Jurisdiction

The Osaka Summary Court or the Osaka District Court shall be designated as the court of exclusive jurisdiction for any disputes related in any respect to access to the Site or the purchase of products or services through the Site.

Others

1. Operation Policy
   Please read the other terms, policies and guides of the Site carefully. Unless otherwise specified on the Site, these policies govern all use of the Site by the User.
2. Changes or Termination of the Terms of Use
   The Site reserves the right to change or terminate the Site or these Terms of Use, in whole or in part, at any time.
   If any provision of these Terms of Use is invalid or otherwise inapplicable for any reason, such provision shall be deemed severable and shall not affect the validity of any other provision.

Contact Us

If you have any questions regarding these Terms of Use, please contact us.