Q. I forgot my password.

Please use the form below to reset your password.

Click here to reset your password.

Q. I can no longer sign in with my old password.

Currently, for enhanced security, we are restricting sign in with email address and password combinations that may have been compromised on other sites.

Please reset your password using the form below and try sign in again.

Click here to reset your password.

Q. I forgot my registered email address.

If you are unsure of your registered email address, please contact our customer support here.

If you are only receiving our email newsletter, your membership registration has not been completed. Please complete your membership registration here.

[How to unsubscribe from the newsletter if you are not a registered member]

1. Please click on the URL in the email sent to you upon registration that you wish to unsubscribe from.
2. Click on "Unsubscribe from the newsletter".

Reset Password

Please enter your registered email address. We will send you an email to reset your password.

* The email address you provide will only be used to reset your password. No information will be stored.
* If you are registering a mobile phone email address, please set up designated reception for the "@fascinate-online.com" domain in advance.